Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. 

Inflatables that are set up on grass are anchored with long steel stakes, while inflatables that are set up on other surfaces or indoors are anchored with sandbags for an additional fee of $10 per sandbag.  Each unit requires specific amounts of sandbags.

Please note, we cannot setup on rocks and or dirt as these surfaces will damage our units.

Our rental prices are for a 6 hour rental (unless an item states otherwise) and include setup and breakdown.  We also provide the appropriate 50′ ft. extension cord to make sure the inflatable operates safely.  

Our rental prices also includes free delivery for distances 5 miles or less from our location (zip code 32766).  A delivery fee of $3 will be accessed for each additional mile. Prices listed on our website do not include sales tax. 

We proudly serve the following cities in Seminole and Orange Counties: 

  • Oviedo, Chuluota, Geneva, Casselberry, Winter Springs, Lake Mary, Sanford, Longwood, Altamonte Springs, Fern Park
  • Parts of Winter Park, Maitland, and Orlando 

Our delivery and setup times are contingent upon the amount of rentals we have on your event day.  But rest assured, we will arrive 1-3 hours before your rental time begins. If we are fully booked on your rental date we may need to setup even earlier to make sure your event setup is finalized well in advanced of your desired start time.

Should this be the case, someone on our team will call you the day before to confirm that someone will be at the party location at time of delivery. 

Yes. Your children’s safety is our top priority.   When plugged our blower will keep air in the inflatable unit the entire time. Once unplugged, the unit will deflate.

That’s why we require an outlet within 50 feet of the inflatable unit or the rental of one of our generators. Longer extension cords can pop your circuit breaker.  That’s why we  bring our own contractor grade extension cords.

Park rentals typically require a permit and or a reservation of some sort with the local municipality.  So long as the renter has secured such permits/reservations, we will gladly setup at parks; but please note, most parks do not have electricity.  

Events held at parks will require a generator rental and a $50 fee for event insurance should your local municipality require a certificate of insurance.  

We get it. Sometimes things don’t work out as planned.  That’s why we guarantee our customers a full refund if they cancel with at least 7 days notice before the scheduled event date.

Should you need to cancel 1 to 6 days before your event, we will grant you a rain check for a future rental.

Cancellations with less than 24 hours notice will not receive a refund nor a rain check. After a delivery has been made, there are no refunds nor rain checks due to inclement weather conditions.

Yes, all orders require a $50 deposit to confirm your date and rental.  We adhere to the cancellation policy for deposit refunds. 

Be sure to read the description of the inflatable unit you are interested in renting as we list the unit’s size and space needed to safely operate the unit.

When in doubt, measure your space to make sure our inflatable unit will fit on your property. Be mindful that our inflatable units need room to be staked, room for the blower, and they cannot rub against walls or trees as this may cause damage to the inflatable.

Please let us know if you have stairs or a tiered backyard so that we can discuss options for the safest setup. 

Absolutely! A contract/rental agreement and safety rules will be sent to you via email soon after booking your rental. 

You are not responsible for normal wear and tear on our inflatable units.  We use industry best practices to confirm whether a damage has arisen due to normal wear and tear or user accident/negligence. 

If damage occurs due to failure to follow our safety rules or negligence, you will be responsible for all damages up to and including replacement of the inflatable unit, blower etc.

We don’t want you or our company to be in this situation, that’s why we will train you on how to safely operate the inflatable unit and  we’ll have you sign and initial our rental agreement and safety rules.  

Do know that we offer an optional damage waiver at a cost of 10% of your total rental costs. This fee will waive any damage that happens to our equipment during your procession of our equipment, excluding intentional damage or theft. Up to $350.00 per contract in accidental damage and up to $500 per contract in reasonable wear and tear physical damage to the equipment. 

Yes! Our business is licensed and insured.

Ensuring that your children have a safe and enjoyable time with their friends and family is our main goal.  That’s why we require you to abide by the following rules that were developed to help us/you meet this goal:

  • Only compatible age groups and size shall play on the unit at the same time.
  • All users MUST REMOVE SHOES, GLASSES, and JEWELRY before playing in the inflatable unit(s).
  • To avoid risk of neck injuries, FLIPS ARE NOT ALLOWED.
  • Absolutely NO “SILLY STRING”, CANDY OR GUM, FOOD, DRINK OR STICKY SUBSTANCE are allowed on the inflatable unit(s). If upon pick up, such cleaning is required then a cleaning fee shall be imposed.
  • DO NOT MOVE THE INFLATABLE UNIT(S) from the place where it was installed.  If the inflatable unit(s) moves, pull it back to its original location of installation.

Still have questions?

Feel free to use our Contact Form or call us at (407) 777-9577 to reach out to us anytime.